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Customer Service <span style="padding:20px 20px 0px 20px">Customer Service</span>

Payment Options

We accept Visa, MasterCard, American Express, Discover, and payments via Paypal. Your credit card will usually not be charged until your order has shipped. We require you to submit the address to which your credit card is billed in order to process your order. Orders that do not have the exact billing address may not be processed. Corporate clients may also open an account with us. International clients may be required to fax a copy of their credit card for security verification. CableLot takes credit card fraud very seriously and we report any such activity to the appropriate authorities.


Order By Phone!

Call (631) 753-CABLE to speak to a friendly sales representative and place an order if you need assistance. Unlike many other larger competitors, we offer full customer service via phone during normal business hours EST.


Shipping Policy

Orders in before 2:00PM EST Monday to Friday are usually sent out that same day (if item is stock) Although we attempt to ship all orders as quickly as possible, it may take a few days to ship your order out if it is a special order item. Please advise us immediately if your order is time sensitive, and must ship on a specific date. We insure all packages over $100. International orders may be shipped United States Postal Service. Please note that orders shipped by the Postal Service may not require a signature confirmation, so we suggest that you choose the UPS option for your shipment if you prefer an extra degree of protection. We provide tracking numbers for all orders shipped by UPS and USPS.